Privacy Policy
Lorpavi Heating & Cooling ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you contact us or submit a service request form.
1. Information We Collect
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When you submit a service request or contact form, we may collect: your full name, phone number, email address, and details about your HVAC service needs.
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2. How We Use Your Information
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We use the information you provide solely to contact you regarding your HVAC service request, provide estimates, schedule appointments, and follow up on services rendered. We do not sell, rent, or share your personal information with third parties for marketing purposes.
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3. How We Protect Your Information
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Your information is stored securely and only accessible to Lorpavi Heating & Cooling staff directly involved in fulfilling your service request.
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4. Third-Party Platforms
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If you submit a request through a Meta (Facebook/Instagram) lead form, your information is processed according to Meta's Privacy Policy as well as ours. We receive your contact details directly to follow up on your request.
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5. Your Rights
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You may request that we delete your personal information at any time by contacting us at the information below. We will honor all deletion requests within 30 days.
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6. Contact Us
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Lorpavi Heating & Cooling
11450 Harton St, Manassas, VA 20112
Phone: (703) 347-2616
Email: info@lorpavi.com
Website: lorpavi.com